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June 11, 2020: Student Services

Home/Area Reports, Meeting 06-11-20/June 11, 2020: Student Services
2020-06-04T18:53:53+00:00 Print Page

June 11, 2020: Student Services

Area Report for Board of Trustees

The division of Student Services operates on three core functions: access, supporting student success and engagement with a focus on equity.

The goals of Student Services for 2019-2021:
Goal 1: Increase Access and Enrollment (Getting students on a Path – Entry & Onboarding)
Goal 2: Increase progression and completion (Keeping Students on a Path – Retention & Completion)
Goal 3: Design and implement a holistic Advising Model that supports students from entry to completion (Pathways Advising)
Goal 4: Professional Development

Student Access, Retention, and Success

 Advising, Career and Student Employment (CASE), High School Programs and Running Start

  • Advising, Running Start and Admissions collaborated to pilot synchronous, live New Student Orientation via Zoom on the first day of new student registration – May 26th (for the general student population) and May 27th (specialized session for Running Start students). The pilot was highly successful and the next virtual live sessions will continue in June. Students continue to have the option to complete orientation self-paced through Canvas.
  • Running Start launched a specialized new student orientation program for new Running Start students, and is highly encouraging all new Running Start students to participate in first quarter advising, upon completing orientation to discuss long-term educational and career goals and high school graduation requirements.
  • The Career and Student Employment Center announced the 2020 Student Employee of the Year to Grayce Ross. Highline College employs around 350 students annually and recognizes an employee of the year with a $500 scholarship and plaque. Grayce is a Running Start student who worked as a Community Budget Coordinator / S&A Budget Chair of CLS and CCIE. Her work with 63 staff/faculty budget managers led to the successful allocation of 2.9 million dollars to support student communities across campus.

Counseling

  • The Counseling Center has seen a noticeable increase in the mental health severity and acuity of students receiving services. The department has also been called on to provide emergency suicide assessments and interventions as part of the SAIT response at record levels. In one week in May, there were over 7 SAIT cases requiring immediate counseling intervention.
  • The Counseling team provided a three hour webinar for the campus community on May 28th. The topics included Covid 19 Coping Tips with Nicole H Wilson, Anxiety: Overwhelmed & all Zoomed Out with Joshua Magallanes, Depression: Social Connection While Physically Distancing with Daryllyn Harris, and a closing Q&A session with all of the counselors. The webinar was closed captioned and provided live ASL interpretation.

Enrollment and Registration

  • Registration and Records continues to process Summer Quarter (est. 2,171) and Fall Quarter (est.1,712) student registration which opened May 14th for current students and May 26th for new students. Admissions processed 1,400 general applications in May. Graduation applications are in process as well with an estimated 1,594 applications for 19-20. Staff are highly engaged in supporting virtual commencement and data requests from individual programs.
  • Registration and Records is preparing for ctcLink data validation June 19 – July 2 to continue meeting GoLive date of February 2021 thereby auditing and cleaning existing data in SMS/HP9000. Enrollment Services staff will be engaged in ctcLink Business Process Fit Gap (BPFG) sessions June 1- June 5 covering procedures related to Credentials Evaluation, Academic Advising, Managing Special Populations, and Message Center.
  • Enrollment Services leadership is working with the Transitional Education Department to streamline the enrollment process including developing an online form, and opening up access to degree audit, an educational planning tool to students in ABE/GED/ESL programs.

 International Student Programs

  • ISP Graduation celebration will be on June 10th at 7pm via ZOOM. This event celebrates all international students who will be participating in the commencement the following day. The grad celebration usually draws around 100+ people, we expect significantly lower attendance this year due to C19.
  • The ISP office has been collaborating with an agency who has secured funding with the Papuan, Indonesia government. If all goes well we will have our first cohort of 10 Papuan students for summer. This would be a mix of Pharmaceutical Science, Engineering, and Hospitality students.
  • Our international student orientation coordinator has been working on an online orientation format, transferring the content from our existing face-to-face to synchronous (live) sessions, pre-recorded videos (that can be reused) , and modules in Canvas that students must complete prior to the start of the quarter.

Student Support and Funding Services

  • As of May 29th, 159 students have received Highline College CAREs Act Funds, with the majority receiving $800 each, and the total amount disbursed totaling $129,083. The Financial Aid team plans to process and review all 1,160 applicants by the end of the quarter. It is estimated we’ll award approximately $800,000 by the end of the quarter.
  • Through the work of the leadership within Student Support and Funding Services and the Advancement Division, Highline was awarded the Building Changes Washington State Student and Youth Homelessness COVID-19 Respond Fund of $15,000. These funds will be used to support the funding needs of our homeless students who are aged 24 or younger.
  • TRiO celebrated 57 graduating students at the virtual celebration called, “Beyond Individual Success: Celebrating CommUNITY”. Students were awarded and recognized for their accomplishment including the TRiO Scholarship. Many TRiO students landed key summer internship opportunities: Carnegie Mellon’s Research, UT Austin Summer Resarch Undergraduate Experience, Google Hispanic Student Leadership Summit, Michigan State University for Advanced Computational Research Experiences, Univ of Washington Neurological Survey, and Fred Hutch. In addition, TRiO programming this past month included: Eastern Washington University Virtual Tour, Documenting Joy workshop by Yosimar Reyes, and Another Wor(l)d for our Pain Workshop by Terisa Siagatonu.
  • Highline College Pantry re-opened in May to serve students, staff and faculty. Through the coordination with Public Safety and support from staff and faculty, many were able to pick up bags of groceries.

Student Life

  • CLS and CCIE completed CORE Student Leadership Recruitment for 2020-2021 academic year.
  • Students elected a student body President and the vote was ratified by the ASHC council on May 26th, 2020. Elections for ASHC Vice President are being held through a special election on May 28-29.
  • CLS hosted Annual Student Legacy Awards on May 20th virtually with a viewing party, honoring 53 student leaders and scholars across campus.
  • CCIE in partnership with AANAPISI hosted Pacific Islander Heritage Month, a month-long series of programming facilitated through a collective of P.I. educators across Washington State.
  • In response to the need for virtual community building and programming, CCIE continues with an innovative program called Living Room Talk Series which are teach-in style workshops and conversations centering Diversity, Equity, and Inclusion.
  • The Center (Center for Leadership & Service and Center for Cultural and Inclusive Excellence) held virtual programming throughout spring quarter. Select highlights from this quarter include: ASHC co-hosted a town hall with Dr. Mosby; CCIE hosted Annual Unity through Diversity Week; Clubs weekly meetings; Global Student Ambassadors virtually adapted Taste of Africa and Global Jam; ICC partnership with Benefits Hub – Cooking Demo and Covid-19 resources; ICC Programming (Beyond the Cage, Just Ask: What Pronouns?, Sad Song of Yellow Skin)

Commencement

  • The graduating class of 2020 will be celebrated during a virtual commencement ceremony with prepared speeches from the Highline College President, Associated Students of Highline College President, Board of Trustees Chair, Graduating Student Speaker, and the Global Language Welcome Speakers. Approximately 500 graduates will be featured with a slide including their photo, certificate or degree, a personal quote, and applicable honors recognition. The virtual ceremony will begin on Thursday, June 11, 2020, at 5:00 PM and each graduate will receive a customized virtual digital diploma video emailed to them at the end of the ceremony. You can use #Highline20 to express your congratulations to our graduates on this special day.
  • The commencement planning committee is arranging a celebratory contactless drive-thru diploma pick up cover event that follows the guidance set by Governor Inslee. There will be a future opportunity to celebrate the class of 2020 with an in-person reception in winter 2021, and during a “Community Homecoming” in fall 2021 while we celebrate our 60th anniversary. Future ceremonies are dependent on social distancing restrictions at that time.

 

Professional Development

 

Advising, Career and Student Employment(CASE), High School Programs and Running Start

  • Advising, Transfer, & Career will begin leveraging their collective knowledge through internal training opportunities. The 1 hour, weekly training series will cover topics such as advising basics and transfer planning. This model is sustainable and scalable, with the potential to be offered remotely to other interested departments and offices. Advising Center holds daily team meetings at 4pm and invites other departments and faculty to share information about resources, and updates on programs (collaboration with RS).


Counseling

  • The Coffee with a Counselor weekly Zoom series has provided ongoing support to Highline faculty and staff by providing live counseling related consultations.
  • Nicole Hoyes Wilson, counseling department coordinator, will be co-chairing with Liz Word the cross-divisional Exploratory Pathway working group. The group is part of the larger Guided Pathways working group and will be charged with developing a comprehensive plan and recommendations for the implementation of a first quarter exploratory learning community experience. Members of this group will be attending the Washington Center Summer Institute for Improving Undergraduate Education in July and are responsible for creating a College/Career 100 course as a foundation for this first quarter exploratory learning community.