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Sep. 8, 2022: Student Services

Home/Area Reports, Division: Student Services, Meeting 09-08-22/Sep. 8, 2022: Student Services
2022-09-05T16:49:49+00:00 Print Page

Sep. 8, 2022: Student Services

Area Report for Board of Trustees

Core Theme 1: ACCESS

  • The Entry Advising Department created and combined tracking methods for student appointments and visits and developed a plan with Institutional Research (IR) to view demographics. The plan will follow students “touched by Entry Advising support”, so that staff can measure quarter-to-quarter persistence and demographic trends.
    • Since May 2022, 790 students have dropped-in to Entry Advising for support with pre-enrollment and admissions to Highline
    • Since February 2022, 961 students have had scheduled appointments and met with Entry Advisors. Students are provided a link to book an appointment in their admissions letter.
  • Entry Advising held the first Explore Highline Orientation at The Hub: Federal Way Higher Education Center.
  • Peer Connectors working in Entry Advising are available for impromptu campus tours; they escort students to appropriate destinations around campus when needed.
  • The Decoded College Terms banners created by Entry Advising have been requested and installed in several areas around campus: Library, Academic Affairs building 9, and at The Hub. Additionally, the visuals of students’ roadmap to success, which identify the outcomes of each advising phase and the credit range when students will meet with Entry, Pathway, Faculty, or Career and Transfer Advisors will be distributed and posted in key areas for students and the campus community to use.
  • The Pathway Advising Department is updating data collection instruments to ensure more accurate understanding of students’ preferred use of advising services.
  • The Pathway Advising Department conducted the following:
    • 191 one-on-one advising sessions in June 2022; 126 one-on-one advising sessions in July 2022; 208+ one-on-one advising sessions in August 2022.
    • The department also welcomed four new Pathway Advisors throughout the summer; search for one additional Pathway Advisor will commence in September.
  • The 2022-2023 fall athletic season has begun. The athletics staff have enrolled 110 full-time student athletes.
  • While in School Housing (WISH) Program: Student Testimony:
    • “Saido has been a great inspiration to me and I’m sure countless others. I was scared and didn’t know what to do. Sleeping in my brother’s car with him and his girlfriend. Trying to do school exams and homework was very difficult, even more so when you can’t seem to keep phones and laptops charged. This program actually saved my life especially when I felt like giving up. You guys and this program have been a huge blessing to so many. I honestly hope you keep it going, so many [students] need assistance like this. We want stability, comfort, safety and we want to be able to give these things to ourselves but without the education you can only go so far. Without this program many won’t get to make it. I again thank you so much for the job and work you do. I for one don’t take your job or time for granted and I appreciate your help that saved me and in return I would be able to save myself. My life hasn’t been easy in and out of foster care, being abused etc. I had no hope even while in school because of homelessness. With your help I have been able to regain hope and confidence. To regain strength and faith. Thank you so much. Thank you and thank you for being a blessing for so many.”

Core Theme 2: STUDENT LEARNING

  • The Career and Transfer Department will offer application completion workshops this fall. This is one of the most popular events with approximately 50 students attending sessions.
    • October 17-21, the Career and Transfer Department will celebrate National Transfer Student Week. Staff will bring host transfer institutions on campus.
    • Staff in the department continue conduct mock interview sessions (approximately 75-100 quarterly) and Transfer 101 sessions (approximately 350 in person and via Zoom; 250 via email); the department also helps with resume reviews
    • The department is creating a training and development pipeline for current students who want to extend educational pursuits at four-year institutions.
  • Rock ‘Enroll Relaunch, Sept. 6-19 from 11-1 Mon/Wed and from 2-4 T/Th
    • Making sure new and returning students feel welcome
    • Chance to meet advisors and other staff and faculty from across programs and disciplines (also for faculty and staff to build relationships with each other)
    • Enroll in classes, get questions answered, get students ready for Fall Quarter!
    • Open to ALL students- help them register and/or navigate Highline as appropriate while contributing to student’s sense of belonging
  • Entry Advising hosted eight (8) Explore Highline Orientation sessions (with in-person and virtual participation offerings)
    • Sessions are mandatory for all credential seeking students. Students learn about the degree Pathways at Highline, resources, and tools for success as a student. They are provided a campus tour afterwards, and an hour session to enroll in classes with Pathway Advisors.
    • 400 students have attended the 8 summer sessions.
    • Since Winter, 28 sessions have been offered and more than 800 students have attended.

Core Theme 3: COMMUNITY PARTNERSHIPS

  • Highline College has been awarded the United States Department of Education TRiO Talent Search (TS) grant. The grant is effective September 1, 2022 to August 31, 2027. The goal of Highline’s TS project is to increase secondary school persistence and graduation as well as postsecondary enrollment and completion by potential first-generation college students from low-income families attending Mount Rainier High School and Pacific Middle School, which are both located in the Highline School District. The grant project will not only directly impact the 500+ students that it will serve annually, but also will impact the college readiness and college access pipeline for the families and communities served.
  • Staff from the Career and Transfer Services Department represented Highline Collage at the National Night Out-Tacoma Hilltop event hosted in July. Staff set up a table and presented information to approximately 150 of the 1000 attendees. The department is will begin to offer on-campus and virtual job fairs, again, after two years of offering only virtual services.
  • On behalf of the International Student Program (ISP) and Highline College, Dr. Michael Pham is heading a delegation composed of students and faculty who are visiting, building relationships, and recruiting students in Vietnam.
  • ISP staff Nga Pham and Marie Elguira are scheduled to depart for Vietnam to promote HC’s ISP and recruit prospective students. They are confirmed to meet families, high school students and academic counselors.
  • Staff in the Veterans Department reached out to personnel at Stone Education Center on Joint Base Lewis McCord (JBLM) to discuss opportunities to promote Highline College at the cite on a continuous basis.
  • Entry Advising staff collaborated on hosting a campus community potluck, BBQ edition, on July 27th. Nearly 100 staff, faculty, and students were present.

Report submitted Sep. 5, 2022, by Interim Vice President Dr. Jamilyn Penn