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Jul. 18, 2019: Student Services

Home/Area Reports, Division: Student Services, Meeting 07-18-19/Jul. 18, 2019: Student Services
2019-07-11T16:08:43+00:00 Print Page

Jul. 18, 2019: Student Services

Area Report for Board of Trustees

This report closes out 2018-2019 academic year for the division of Student Services. The passionate and dedicated employees in Student Services have been extremely busy engaging in strengthening student access and cultivating student success with many activities and innovative programming throughout the 2018-2019 academic year.

Student Services operates on 3 Core Functions: Access, Supporting Student Success, and Engagement with a focus on equity.

The goals of student services for the 2019-2021:
Goal 1: Increase Access and Enrollment (Getting students on a Path – Entry & Onboarding)
Goal 2: Increase progression and completion (Keeping Students on a Path – Retention & Completion)
Goal 3: Design and implement a holistic Advising Model that supports students from entry to completion (Pathways Advising)
Goal 4: Professional Development

Student access, retention, and success

  • Enrollment Services provided a list of 933 students who had not paid summer tuition by the deadline to administrators across the college who created a plan for outreach to this group. This collaboration and cross-campus effort in placing phone calls to 484 students over the course of two days, yielded retention of 102 students who were offered the option to hold their classes while payment arrangements were made. 232 students were held by the funder and 349 students paid for a total of 683 students retained.
  • On June 13, the Center for Leadership & Service (CLS) and Center for Cultural & Inclusive Excellence (CCIE) professional staff supported operations and logistics for 670+ graduating students at Highline College’s annual Commencement ceremony at the Showare Center in Kent, WA.
  • Two exceptional CLS CORE Services Student Leaders held key roles at Commencement, Maxwell Brown (ASHC President) served as the Master of Ceremonies. Gaebriel Wilson (Marketing and Outreach Design Student Leader) served as the 2019 Graduating Student Speaker.
  • On August 7th, Highline’s 2019 Student Employee of the Year, Florence Bien-Aime will be sharing her student experience as part of a student panel for the Guided Pathways Conference in Vancouver, WA.
  • June continued to be an exciting time in TRiO as our students continued receiving notifications about internships, scholarships and university admission. Some of the notable accomplishments include internships with the Seattle Children’s Hospital, the Public Policy and International Affairs Program in Washington DC and the King County Rising Monarch Fellowship Program.
  • Deana Rader, Director of Women’s Program and WorkFirst is currently working with local Federal Way American Association of University Women to bring a Smart Start program to campus as part of Women’s Programs Health and Wellness series in October 2019. Smart Start is a salary negotiation technique for women who are seeking job opportunities. The curriculum requires purchasing a curriculum licenses from the national AAUW office. Federal Way branch of AAUW has agreed to purchase the annual license ($950.00) on behalf of Women’s Programs. Women’s Programs would provide staff as trained facilitators to conduct the workshops. Approximately 3-4 workshops are planned for 25 female students per workshop each academic year.
  • Women’s Program/Workfirst compiled their 2018-2019 Student Achievement Point data with the following results: 1) 80 students served during the 18-19 academic year; 2) 40 students or 50% earned a degree or certificate; 3) 28 or 35% transitioned from pre-college to college level courses. In regards to the students who transitioned to college level courses, the program documented marked increase in college math transition rates, from 9% (13 of 150 transitioned) in 17-18 to 26% (21 out of 80) transitioned in 18-19.
    Student Engagement:
  • The Center for Cultural & Inclusive Excellence (CCIE), began meeting to plan the 9th Annual LGBTQIA Week being held on October 7-11, 2019. The planning committee this year will be chaired by Edwina Fui (Inter-Cultural Center Leadership Advisor) and includes Doris Martinez, Geomarc Panelo, Beatriz Vera, Thomas Bui, Joshua Magallanes, Bob Scribner, Samantha Sermeno, and Eileen Jimenez.

Athletics Accomplishments:

  • Volleyball: 2nd Place in West region, 2nd Place NWAC, 3 players NWAC Academic Excellence Awards, 3 NWAC All Stars, 2 players received 4-year scholarships
  • Women’s Golf: 1 player received 4-year scholarship
  • Women’s Basketball: Made the NWAC Sweet Sixteen, 1 named NWAC Academic Excellence Awards, 1 made the All Region Team
  • Women’s Soccer: 1st Place West Region, 3rd Place NWAC Finals, 4 players named to NWAC Academic Excellence Awards, 3 players made NWAC All Region, 6 named NWAC All Stars, Coach of the Year NWAC award, 2 Players named to the United Soccer Coaches JC All Americans, 9 players received 4-year scholarships
  • Men’s Soccer: 1st place NWAC West Region, 3rd Place NWAC Finals, 5 players received NWAC Academic Excellence Awards, 3 players named to All Region, 6 named to NWAC All Stars, 3 players received 4-year scholarships
  • Men’s Basketball: 1 named to All region, 1 player received a 4-year scholarship
  • Wrestling: 6 players to Nationals, 1 NJCAA All American, 3 players received 4-year scholarships
  • Softball: 2 received NWAC Academic Excellence Awards, 3 players received 4-year scholarships
  • Women’s Tennis: 2nd Place NWAC, 2 player received 4-year scholarship, 3 NWAC Singles Champion

Staff Professional Development:

  • Eileen Jimenez, Interim TRiO Director has joined the Colectiva Legal del Pueblo Board of Directors to help with our work increasing support for undocumented student initiatives. Also, Eileen and Kathy Nguyen (TRiO Advisor) attended the Undocumented Summit: Dreaming Without Borders at the University of Washington, Seattle.
  • The Women’s Program/WorkFirst Director and an Advisor attended the DSHS WorkFirst Forum in June. Topics of the forum include: 1) Trauma Informed Services 2) Unlocking Human Connectivity (Multicultural Organizational Development stage model) 3) Process of Legislative and Budget Process (OFM) 4) Poverty Reduction Work-poverty
  • 7 Enrollment Services staff members began their Customer Service Training offered through Continuing Education Office. This is a 9-hour training split over the course of 3 weeks in July. Financial Aid staff will be joining the training.
  • Dean, Jennifer Scanlon will conclude her year-long Washington Executive Leadership Academy with a 3-day retreat July 14 – 17 at Harmony Hill in Union. Dr. Jeff Wagnitz and Dr. John Mosby are presenting to the final cohort under the current program’s leadership by Cindy Hough.
  • Academic Advisor, Linda Huang attended the University of Washington Highway to Husky Admission Workshop for Community College Advisors on July 10th at the Seattle campus.
  • The Veterans Services Specialist, Kendall Evans attended the Western Association of Veterans Education Specialists (WAVES) annual conference in New Orleans, Louisiana July 7 – 10th. This is considered the premier training conference for VA school certifying officials (SCO’s) across the nation and is specifically associated with the Western Regional Processing Office located in Muskogee, OK.

Other relevant announcements:

  • SBCTC approved Highline WorkFirst program budget for FY20 for $790,987.
  • The US Department of Education increased the 2019-2020 TRiO budget by 4.5%, which equates to a total operating budget of $253,032. The additional funds will be used to offset salary increases.
  • Our behavioral intervention team known as SAIT (Student Assessment Information Team), has appointed two new co-chairs, Counselor Nicole Wilson and Student Conduct Officer Shane Daetwiler. With other members of SAIT, they will lead efforts to support our students of concern. In addition, thank you Dr. Gloria Koepping, who has served as SAIT Chair for the past three years.

Programs and Collaborations in Progress:

  • The TRIO team is currently planning and collaborating with AANAPISI and Academic Affairs in the creation of the Highline College Summer Bridge Program: Together We Lift the Sky. The purpose of the program is to help students build critical academic, social and personal networks and skills lifelong success. The vision for the program is to establish as a pipeline for high school students to Highline as well as to create a transformational experience and a community of scholars and leaders for historically underserved populations, including low income and first generation college students. The TRIO Program has helped in the inception of the program, creating a pipeline for Summer Bridge students to apply for TRIO and by teaching the TRIO Scholars Course, SSER 105.

Staffing updates:

  • Director for Running Start, Chase Magliocca started on June 17
  • Director for International Student Programs, Jesse Aspree started on July 1
  • Director of the Advising Center, Cynthia DeHope started on July 1
  • Program Coordinator for International Student Programs, Jenee Stanfield started on July 1
  • Programming & Marketing Leadership Advisor for Center for Leadership and Service, Amy Bergstrom started on July 1

 

Report submitted by Interim Vice President Sy Ear, E.D.